For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased. Please contact us before returning your purchase.
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for covering the cost of the original product's return shipment to us.
Our photos are shot in both natural light and studio conditions so there might be slight differences in image colors compared to real products, due to these technical reasons and differences in customers screen settings. We aim to present our products as accurately as possible but cannot guarantee an exact match. Slight differences in colors should not be considered as flaws.
Business Name: Design Kuu Co. Ltd.
Email: shop (at) designkuu .fi
Street Address: Vanha Nurmijärventie 7, 01670 Vantaa
Zip / Postal Code: 01670